What should I do if my E-Gift Card is lost or stolen? 29 September 2026 15:52 Updated The E-Gift Card cannot be replaced or refunded if it is lost or stolen. Related articles Deliveries in France and Europe How and within what timeframe can I return my order? Can I exchange an item purchased online? I’m waiting for my order. Why is it showing as “cancelled” or “partially shipped”? What are the available delivery methods, costs and delivery times?