If you believe that the item you received is defective, please contact us and provide the following information:
- Your order number or, if you no longer have it, the date of purchase
- The product name or a photo of its label
- One or two photos showing the issue
We will get back to you by email within 48 business hours.
If you purchased the item in one of our stores, we recommend contacting the store where you made your purchase.